Privacy Policy for The Happy Business Club Ltd
1. Introduction
The Happy Business Club Ltd ("we", "our", "us") is committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website, sign up for our emails, download resources, attend events, join memberships, submit content, purchase products or services, or otherwise interact with us.
2. Information We Collect
2.1 Personal Data
We may collect the following personal information:
Name
Email address
Telephone number
Postal address
Payment details
Job title and company name
Dietary requirements and accessibility requirements
Information you choose to provide when completing forms, surveys, applications, submissions or enquiries
2.2 Usage Data
We may collect information about how you use our website and services, including:
IP address
Browser type
Device information
Pages visited
Date and time of visits
Website activity and engagement information
3. How We Use Your Information
3.1 To Provide Our Products and Services
We use your information to:
Process purchases, registrations and applications
Deliver products, services, memberships and events
Manage customer accounts
Respond to enquiries and support requests
Provide accessibility accommodations where requested
3.2 Marketing and Communications
If you have subscribed to our mailing list or requested information from us, we may send you updates, newsletters, offers and information about products, services, events and opportunities that may be relevant to you.
You can unsubscribe at any time by clicking the unsubscribe link included in our emails or by contacting us directly.
3.3 Legal and Administrative Purposes
We may use your information to:
Comply with legal obligations
Resolve disputes
Prevent fraud or misuse of our services
Protect our business and customers
4. Legal Basis for Processing
We process personal information under one or more of the following lawful bases:
Consent - Where you have given clear consent for us to process your personal information for a specific purpose.
Contract - Where processing is necessary to fulfil a contract with you or take steps before entering into a contract.
Legal Obligation - Where processing is necessary for us to comply with legal or regulatory requirements.
Legitimate Interests - Where processing is necessary for our legitimate business interests, provided these interests do not override your rights and freedoms.
5. Sharing Your Information
We do not sell or rent your personal information to third parties.
We may share your information with:
Service providers who help us operate our business and deliver our services
Payment processors who securely manage transactions
Professional advisers where required
Regulatory authorities or law enforcement agencies where required by law
6. Third-Party Services
To help us deliver our products, services, memberships, events and communications, we may use trusted third-party providers including:
Go High Level (CRM, memberships, forms and email communications)
Stripe (payment processing)
Google Workspace (email and document management)
Meta/Facebook (advertising and website analytics)
Heyzine (digital publication hosting)
These providers process information only as necessary to provide their services and are expected to comply with applicable data protection requirements.
7. Data Security
We implement appropriate technical and organisational measures to help protect your personal information from unauthorised access, loss, misuse or disclosure.
These measures include:
Secure systems and software
Access controls
Password protection
Regular monitoring and maintenance of our systems
While we take reasonable steps to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.
8. Data Retention
We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes and enforce agreements.
Where information is no longer required, it will be securely deleted or anonymised.
9. Your Rights
Under UK data protection law, you have the right to:
Request access to your personal information
Request correction of inaccurate or incomplete information
Request deletion of your information in certain circumstances
Request restriction of processing
Request transfer of your information to another organisation where applicable
Object to certain types of processing
Withdraw consent where processing is based on consent
To exercise any of these rights, please contact:
10. ICO Registration
The Happy Business Club Ltd is registered with the Information Commissioner's Office (ICO) as a data controller.
ICO Registration Number: ZB549160
11. Data Protection Complaints
We take privacy seriously and aim to handle all personal information responsibly, fairly and transparently.
If you have any concerns about how we collect, store or use your personal information, please contact us at:
When we receive a complaint relating to personal data, we will:
Acknowledge your complaint within 30 days
Investigate the matter promptly and fairly
Keep you informed of the outcome
Respond without undue delay
If you remain dissatisfied with our response, you have the right to complain to the Information Commissioner's Office (ICO).
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Telephone: 0303 123 1113
Website: www.ico.org.uk
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legislation, business practices or services.
Any updates will be published on this page.
13. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact:
The Happy Business Club Ltd
Email: [email protected]
Registered Office:
20-22 Wenlock Road
London
N1 7GU
Version 2.0
Updated: 18 June 2026
Copyright © 2026 - The Happy Business Club Ltd - Privacy Policy